more, Plaza Mayor 30 Entrada al restaurante por Calle de la Sal 2. When the system detects a problem, a review may be automatically rejected, sent to the reviewer for validation, or manually reviewed by our team of content specialists, who work 24/7 to maintain the quality of the reviews on our site. This response is the subjective opinion of the management representative and not of TripAdvisor LLC. Is Thompson Madrid,a Hyatt brand located near the city center? Some of the more popular amenities offered include a pool, a fitness centre, and a poolside bar. She went above and beyond which made us feel like royalty :) Everything else in the hotel is top notch just like their service. Additionally, we highly recommend visiting the basement bar if you happen to there from Thursday to Saturday. We booked with points, so the room we received was pretty basic (lower floor level, inside "courtyard" view). Rooms are big, quiet and have good vibes, by the way, the breakfast here is simply the best. Very clean and new hotel with good size bathroom and room. Great location, friendly staff, super-clean ! Perfect for unwinding and relaxing, the hotel offers an exceptional culinary and leisure experience: a urban wellbeing Oasis in the heart of the city located on the rooftop with a swimming pool with hydromassage and an area with sunbeds to relax while enjoying the panoramic views of Madrid. The hotel being fairly new had up to date electronic access. Guest Experience Department. Kind regards, Guest Experience Department Thompson Madrid, Hotels near Thompson Madrid,a Hyatt brand, Literary Quarter (Barrio de Las Letras) Hotels, Hotels near Pasaje De Murga O Del Comercio, Hotels near Estacion De Metro De Gran Via, Hotels near Comillas Pontifical University, Hotels near Saint Louis University - Madrid, Hotels near Schiller International University, Hotels near Technical University of Madrid, Hotels near Universidad Complutense de Madrid, Hotels near Universidad Francisco de Vitoria. Breakfast was confusing. Thank you for your comments on the brand, the facilities, the hotel itself, the room, and, most especially, our team! The area is just not good - intensity from the Gran Via , no good restaurants and a walk to the Golden Triangle and shopping. The room was a little on the small side with only one chair and the closet consisted of a standing rack above the luggage rack.not a lot of drawers to store clothes. The hotel is gorgeous: a modern aesthetic, furnishings with muted tones, comfortable seating in the lobby and bar area. Even though we have take note about your feedback we have different room categories for each guest and as you said our interior rooms are facing to a patio so they are very quiet and could be a better option for some of our guest.Although, if you are coming back and you need some recommendations for all our room types, feel free to send me a message so I could give you all the details.We hope to see you again very soon at Thompson Madrid.Best regards,Guest Experience DepartmentThompson Madrid Hotel. Read our, THOMPSON MADRID, Guest Services / Front Office at Thompson Madrid,a Hyatt brand, responded to this review. What are some restaurants close to Thompson Madrid,a Hyatt brand? The breakfast was exceptional with plenty of choices. The staff in this hotel were so polite and helpful where nothing was to much trouble. Thompson Madrid,a Hyatt brand - Tripadvisor We will for sure be back. This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. What are some of the property amenities at Thompson Madrid,a Hyatt brand? Perfect for unwinding and relaxing, the hotel offers an exceptional culinary and leisure experience: a urban wellbeing Oasis in the heart of the city located on the rooftop with a swimming pool with hydromassage and an area with sunbeds to relax while enjoying the panoramic views of Madrid. The staff was friendly and efficient. See the best of Spain by plane, train, and car. We really hope to have the opportunity to welcome you back with us very soon. Yes, guests have access to a pool and a fitness centre during their stay. Plaza del Carmen, 28013 Madrid Spain. The Thompson hotel is a 3-minute walk from Puerta del Sol and only a 30-minute drive from Adolfo Surez Madrid-Barajas International Airport. Staff very helpful. Dear Atlantan1972, First of all thank you for taking some time to let us know about your recent stay at Thompson Madrid, it has been a gret pleasure to accompany you through this journey. Conveniently located restaurants include JUNGLEKING - Food Monarchy, Grama Lounge, and Zenith Brunch & Cocktails - Desengao. Any need that you may have is considered vitally important by the staff. Please note the square in front of the hotel is under construction and may not be completed until December 2023. We were in for a surprise once we checked in.this place is incredible. The entire facility exudes an inspirational spirit that positively impacts your stay. Best regards, Guest Experience Department Thompson Madrid. The new Thompson Madrid is set within two historic buildings in the Spanish capital's ritzy Golden Mile district and is just a stone's throw away from many of the city's best-known museums and galleries and the Puerta del Sol, Plaza Mayor, and Grand Via. 2 out of the 3 days we were told the pool area was shut due to an event!!!! The bathroom was nice sized good shower and separate toilet area. Thank you for highlight all our top services like our breakfast in The Omar or all our facilities including our roof top and pool service. If you are planning to visit Madrid, you have to stay here. The staff is very friendly and helpful. We had a lovely appointed room at this well located hotel in Madrid. Yes, guests have access to a pool and a fitness centre during their stay. We were even told that Daylight Savings Time as well as the Madrid Half Marathon were going on the next day [both we were unaware of]. Dear jperen, On behalf of the whole Thompson Madrid team, I would like to thank you for taking the time to write this amazing, full of details, review! Excellent hotel with great central location a few steps from Sol. Each room is designed as an extension of a cozy living area and invites you to continue to enjoy the Thompson experience. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Hotel itself is beautiful everything was there for a perfect stay. Own or manage this property? We really hope to welcome you back really soon! With its exceptional location, Thompson Madrid hotel is perfect for both business and leisure guests seeking a real experience that stimulates all the senses, combining design, art, luxury, culinary sophistication and avant-garde leisure offerings. Staff was awesome and solicitous. Madrid joins race for high-spending tourists with bet on five-star Loved the room, the shower, the breakfast, but most importantly, the people and customer focus. Plaza del Carmen is under intense construction which causes taxis to have great difficulty arriving at the entrance. This hotel exceeded my expectations. Plaza del Carmen, 28013 Madrid Spain. We hope as well that you have the chance to come back to the city and we would be delighted to welcome you back at your home in Madrid. No mention on check in just told each day as we rocked up after extremely hot days exploring the city. Dear Findx,I would like to warmly thank you for taking the time to write such a wonderful review and very kind words. The attention to detail is amazing. We loved everything about this hotel. Check In / / . What food & drink options are available at Thompson Madrid,a Hyatt brand? Yes, guests often enjoy the city view available here. The exceptional quality of the food prompted us to dine there three times during our stay. Looking at it also. This business uses tools provided by Tripadvisor (or one of its official Review Collection Partners) to encourage and collect guest reviews, including this one. Our main goal is to make our guests feel at home while travelling, so it is a great pleasure to know that we have achieved it. Big NO to staying here in summer! Thats great to hear! See 67 traveller reviews, 166 candid photos, and great deals for Thompson Madrid, ranked #105 of 497 hotels in Madrid and rated 5 of 5 at Tripadvisor. Note that the blinds are lower from a switch by the bed. Stayed here overnight. Thank you very much for your kind comments, especially for our location, facilities and that you found our service up to your standards. Did you happen to stay there? Veronica helped us at the front desk and gave us some restaurant recommendations which were superb. We are delighted to see that you have experienced the Thompson lifestyle and we are proud to make your stay great. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Book Thompson Madrid,a Hyatt brand, Madrid on Tripadvisor: See 114 traveler reviews, 247 candid photos, and great deals for Thompson Madrid,a Hyatt brand, ranked #25 of 500 hotels in Madrid and rated 5 of 5 at Tripadvisor. Our aim is providing our guests with an extraordinary experience, so we are so happy to know that we have achieved it. All our team send you warm regards and really want to see you back very soon.Kind regards,Guest Experience DepartmentThompson Madrid. Welcome to Thompson Madrid, a true original and a stunning, 10-storey edifice that takes the joy of living a step furtheroffering an intriguing and always approachable place to hang out, inspire, and be inspired. Lobby cafe/bar perfect for meeting, work, lounging. Would love to hear your thoughts if you stayed. Fitness center solid for a hotel with dumbells to 25kg with bench, cable machine, back pull down/cable row machine, treadmills and ellipticals.More. The staff making my husband and I feel so special and we appreciate each one of them for their service of excellence. We will most definitely visit again. Fitness center solid for a hotel with dumbells to 25kg with bench, cable machine, back pull down/cable row machine, treadmills and ellipticals. Staff is quite helpful and the rooms are very very quiet. We are delighted to see that everything during your stay with us, at the Thompson Madrid hotel, was to your satisfaction, including our customer service and breakfast. Thompson Madrid will offer a truly unique stay thanks to the exclusivity of its accommodation and service, as well as the environment where it is located. Sincerely, Guest Experience Team, Amazing hotel with best service and unbeatable location, Thompson Madrid is an amazing hotel right in the center of Madrid! If you get an offer to upgrade your room to the larger version of the standard room, do it! more. Claudia, Martin, Joao, and Javi stood out as the epitome of professionalism and friendliness. Thompson Madrid will offer a truly unique stay thanks to the exclusivity of its accommodation and service, as well as the environment where it is located. We were offered a nice welcome drink and tapas. Read our, THOMPSON MADRID, Guest Services / Front Office at Thompson Madrid,a Hyatt brand, responded to this review. Dear jperen,On behalf of the whole Thompson Madrid team, I would like to thank you for taking the time to write this amazing, full of details, review! Payments made by partners impact the order of prices displayed. Share. This is the version of our website addressed to speakers of English in the United States. We hope to welcome you back very soon in your home in Madrid! Our team checks each review posted on the site disputed by our community as not meeting our, Review collected in partnership with Hyatt Hotels. We arrived very early in the morning and was welcomed by Maria, who was SO sweet and helpful. Where are some Spanish cuisine restaurants? Please note the square in front of the hotel is under construction and may not be completed until December 2023. Every staff I met was friendly as well. There is access near front of hotel but since there are many pedestrian streets nearby most cabs want to drop you or pick you up on opposite side of square. Our main goal is to make our guests feel at home while travelling, so it is a great pleasure to know that we have achieved it. With its exceptional location, Thompson Madrid hotel is perfect for both business and leisure guests seeking a real experience that stimulates all the senses, combining design, art, luxury, culinary sophistication and avant-garde leisure offerings. I got it for 30 Euros and it was so worth it. Read all reviews Findx wrote a review Jun 5 Little Rock, Arkansas 49 contributions 33 helpful votes Great hotel in a great location This was one of our favorite hotels on our 3 week trip! Madrid forum adomatic New York City, New. Tuesday and Thursday closed to hotel guests is absolutely disgraceful and we feel like its was total disrespect to their paying guests.We dont even know if Wednesday was available as we had booked dinner that night. If the system detects something that potentially contradicts our. With its exceptional location, Thompson Madrid hotel is perfect for both business and leisure guests seeking a real experience that stimulates all the senses, combining design, art, luxury, culinary sophistication and avant-garde leisure offerings. The Thompson hotel is a 3-minute walk from Puerta del Sol and only a 30-minute drive from Adolfo Surez Madrid-Barajas International Airport. Tuesday, June 27, 2023. We hope as well that you have the chance to come back to the city and we would be delighted to welcome you back at your home in Madrid. Yes, it is 0.5 km away from the centre of Madrid. It offers a lively and enjoyable atmosphere, with servers and bartenders who add greatly to the overall fun experience. Everything is top notch in this hotel. Thank you for taking the time to give us your feedback on your stay, and we really hope to welcome you back at your Madrid home really soon! If you are planning to visit Madrid, you have to stay here. Although, if you are coming back and you need some recommendations for all our room types, feel free to send me a message so I could give you all the details. It really makes us very happy to know that you enjoyed so much your stay with us, and that you were especially pleased with our team, rooms and rooftop! Loved the room, the shower, the breakfast, but most importantly, the people and customer focus. We really hope to have the opportunity to welcome you back with us very soon. REUTERS/Violeta Santos Moura. The location is central, making it close to all major attractions and metro lines. Best regards, Guest Experience Department Thompson Madrid, This hotel is in an awesome spot! Please pass our heartfelt thanks to the entire staff! Please see our partners for more details. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. Read our, Very good morning Joyceg3314, First of all thank you for your confident at Thompson Madrid for your last stay with us, and also to take the time to giving us such a great review. Best regards, Guest Experience Department. Thompson Madrid,a Hyatt brand - Tripadvisor Thompson Madrid,a Hyatt brand Pool Pictures & Reviews - Tripadvisor when we checked out. The location is less than ideal . Thompson Madrid is located in the center of Madrid's new "Golden Mile", between the city's most visited icons: Puerta del Sol, Palacio Real and the commercial street of Gran Va. 203 reviews #28 of 506 hotels in Madrid Location Cleanliness Service Value Thompson Madrid is located in the center of Madrid's new "Golden Mile", between the city's most visited icons: Puerta del Sol, Palacio Real and the commercial street of Gran Va. The exceptional quality of the food prompted us to dine there three times during our stay. At first I was a bit disappointed, as it felt kind of dark and cave-like but overall it was a great place to adjust to the time zone difference coming from the US (blackout shades caused us to oversleep till noon on our first day, lol). Please pass our heartfelt thanks to the entire staff! If the system detects something that potentially contradicts our. When do they have the changing of the guard at the Palacio Real? Easy walking access to so many great things. The restaurant, The Omar was pleasant and adequate for breakfast. Best regards Guest Experience Department Thompson Madrid Hotel. Dear Julian, I would like to warmly thank you for taking the time to write such a wonderful review and very kind words. Rest assured that we will pass your comments to the rest of the team and especially to Mara, Alexis and Leni, as they will be very grateful for your amazing words! Breakfast was great. Thompson Madrid,a Hyatt brand - Tripadvisor This will be our spot to stay in Madrid moving forward! Top notch! Location and staff - Review of Thompson Madrid - Tripadvisor It really makes us very happy to know that you had such a nice experience with us! Room is a disappointment and biz travelers beware (no desk in room, no exec room.) The room was very clean, staff was very friendly, and we loved the rooftop pool. Excellent location within walking distance to most Madrid sites.